Effective Date: September 3, 2026Ascension Performance LLC (“Ascension Performance,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, contact us, communicate with us by telephone, email, or SMS, schedule or receive services, or otherwise interact with Ascension Performance.
Information We Collect
Depending on how you interact with Ascension Performance, we may collect information including:Your nameEmail addressMobile or other telephone numberContact informationAppointment and scheduling informationInformation submitted through website formsInformation you voluntarily provide during telephone, SMS, email, or other communicationsInformation relating to your inquiry or the services in which you are interestedCommunication preferencesSMS consent and opt-in statusRelevant information provided in connection with services you receive from Ascension PerformanceWhen you communicate with us by telephone or SMS, we may collect information associated with those communications, including your telephone number, communication content, communication history, date and time of communications, and communication preferences.Our website and service providers may also automatically collect certain technical information, such as device information, browser type, IP address, pages visited, referring pages, and general website usage information.
How We Use Your Information
Ascension Performance may use information we collect to:Respond to inquiries and requestsCommunicate with clients and prospective clientsProvide information about Ascension Performance and our servicesProvide requested appointment booking linksSchedule, confirm, manage, or update appointmentsProvide services and customer supportSend service-related communications when appropriateMaintain client and business recordsProcess transactions and administer our servicesOperate, maintain, secure, and improve our website and business systemsUnderstand how people interact with our website and servicesPrevent fraud, misuse, or unauthorized activityComply with applicable legal, regulatory, accounting, administrative, or professional requirementsEstablish, exercise, or defend legal rights when necessary
SMS Messaging & Mobile Information
Ascension Performance may offer SMS communications to clients and prospective clients who provide appropriate consent.SMS communications may include:Responses to inquiriesAppointment booking linksScheduling informationAppointment confirmations, reminders, or updatesCustomer service communicationsOther service-related information requested by the recipientConsent may be obtained through an affirmative opt-in process, including verbal consent during a telephone conversation where applicable.Message frequency varies depending on your interactions with Ascension Performance. Msg & data rates may apply.Consent to receive SMS communications is voluntary and is not a condition of purchasing any goods or services from Ascension Performance.You may opt out of SMS communications at any time by replying STOP.For assistance, reply HELP or contact Ascension Performance using the information provided below.
Mobile Information & SMS Consent Privacy
Ascension Performance takes the privacy of mobile information and messaging consent seriously.Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, traded, or shared with third parties or affiliates for their own marketing or promotional purposes.Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.SMS consent provided to Ascension Performance applies to communications from Ascension Performance for the purposes for which consent was provided.We may use service providers that support communications, telecommunications, scheduling, website hosting, information technology, and other business operations. These providers may process information only as reasonably necessary to perform services on our behalf and are not authorized by Ascension Performance to use SMS opt-in information or consent for their own marketing or promotional purposes.
How We May Share Information
Ascension Performance does not sell or rent personal information.We may provide information to service providers that perform functions on our behalf, including providers supporting:Appointment schedulingWebsite hosting and maintenanceCommunications and telecommunicationsSMS deliveryInformation technology and softwarePayment processingBusiness administrationAnalyticsProfessional servicesThese providers may process information only as reasonably necessary to provide services on our behalf.We may also disclose information when reasonably necessary to:Comply with applicable law, regulation, legal process, or governmental requestProtect the rights, property, security, or safety of Ascension Performance, our clients, our team, or othersInvestigate or prevent fraud, misuse, security incidents, or unlawful activityEstablish, exercise, or defend legal claimsIf Ascension Performance is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.Regardless of the foregoing, mobile phone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
Health & Service-Related Information
When you receive services from Ascension Performance, you may voluntarily provide information concerning your health, injury history, symptoms, training history, physical activity, or other information relevant to the services you are seeking.We use this information as reasonably necessary to provide and administer our services and maintain appropriate business and professional records.Ascension Performance is not representing through this Privacy Policy that it is a HIPAA-covered entity. Where specific privacy, confidentiality, or recordkeeping requirements apply to a particular practitioner or service, we will handle information in accordance with applicable requirements.
Cookies & Website Technologies
Our website may use cookies and similar technologies to provide website functionality, understand website usage, remember preferences, and improve user experience.Third-party providers supporting our website or analytics may also use cookies or similar technologies in connection with the services they provide.Browser settings may allow you to control or disable certain cookies. Disabling cookies may affect some website functionality.
Third-Party Services
Ascension Performance uses third-party platforms and service providers to support functions such as scheduling, communications, website operations, payment processing, analytics, and business administration.These services may maintain their own privacy policies and practices.Our website may also contain links to independent third-party websites. Ascension Performance is not responsible for the privacy or security practices of independent third parties, and we encourage users to review their policies when using those services.
Data Security
Ascension Performance uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.However, no electronic transmission, information system, or method of storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Data Retention
We may retain personal information for as long as reasonably necessary to:Provide and support our servicesMaintain appropriate business and professional recordsManage client and prospective-client relationshipsFulfill the purposes described in this Privacy PolicyComply with applicable legal, regulatory, accounting, tax, or reporting requirementsResolve disputesProtect or enforce our rightsRetention periods may vary depending on the type of information and the purpose for which it was collected.
Your Choices
You may contact Ascension Performance regarding personal information you have provided to us or to request correction or updating of certain information.You may opt out of SMS communications at any time by replying STOP.You may request SMS assistance by replying HELP or contacting Ascension Performance directly.Where other optional electronic communications include an unsubscribe mechanism, you may use that mechanism to unsubscribe.
California Privacy Rights
California residents may have rights concerning certain personal information under applicable California privacy laws.Depending on the circumstances and applicable law, these may include rights to request information regarding personal information collected about you, request correction or deletion of certain information, or exercise other privacy choices.Ascension Performance will not unlawfully discriminate against an individual for exercising privacy rights provided by applicable law.Privacy-related requests may be submitted using the contact information below.
Children's Privacy
Our general website is not directed toward collecting personal information directly from children under 13.Ascension Performance does provide services to youth athletes. When information concerning a minor is required in connection with our services, appropriate information and authorization may be requested from a parent, legal guardian, or other authorized individual.
Changes to This Privacy Policy
Ascension Performance may update this Privacy Policy periodically to reflect changes to our business, services, technologies, privacy practices, or applicable requirements.Updates will be published on this page and the Effective Date will be revised when appropriate.
Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information, please contact:Ascension Performance LLC San Diego, California Phone: (619) 853-5250 Email: [INSERT ASCENSION BUSINESS EMAIL]For SMS assistance, reply HELP to an Ascension Performance text message. To opt out of SMS communications, reply STOP.
